AI and handover

When an AI assistant is connected to a channel, it answers the contacts who write there. Each thread shows where the AI stands in ai.state:

`ai.state`	Meaning	How it gets there
`active`	The AI answers.	Default; or turned back on.
`paused`	A person replied, or the AI handed over. It comes back by itself after the assistant’s pause time (`ai.since` is when it paused).	A teammate replies; the AI hands over.
`disabled`	Off on this conversation until someone turns it back on. No timer.	Turned off by hand (or the assistant is set to manual resume).

needsHuman: true means the AI handed the conversation over and is waiting for a person. Those threads, and those where the AI is paused while the contact’s last message is unanswered, are the needs attention list (needsAttention: true).

Turn the AI off or on for one conversation

Off (enabled: false): a person takes over. The AI stops answering this contact and the thread is flagged as needing a person.
On (enabled: true): the AI answers again and the flag is cleared. This also ends a pause after a teammate’s reply.

It changes only that conversation: the assistant’s settings and other conversations stay as they are. Nothing is sent.

MCP: minimo_inbox_set-ai
API: POST /public/v1/inbox/threads/{threadId}/ai

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Turn the AI off or on for one conversation