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POST
CLI
Changes only this thread: the assistant’s settings stay as they are. Sends nothing to the contact.
  • { "enabled": false }: the AI stops answering this contact and a person takes over, with no timer.
  • { "enabled": true }: the AI answers again. It also ends a pause started by a teammate’s reply.
The thread’s ai.state in the response shows the result (active, paused or disabled). See AI and handover.

Permissions

The API key needs the Inbox permission.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

threadId
integer
required

The threadId from List Threads or Search Threads.

Body

application/json
enabled
boolean
required

false = AI off, a person takes over (no timer). true = AI on again; also ends a pause after a teammate's reply.

Response

The updated thread

data
object